s
Christmas Orders & Delivery FAQ's

CHRISTMAS ORDERING DATES*

 1st December

 Standard International Delivery (Spring Courier)

14th December Standard Free Delivery (Royal Mail Tracked 48) - Personalised Cutlery/Personalised Alcohol
17th December Express International Shipping (DHL)
18th December

Standard Free Delivery (Royal Mail Tracked 48) - All other items

21st December Tracked Next Day Delivery (Royal Mail Special Delivery Guaranteed®) Orders made before 3pm
22nd December

Saturday Delivery (Royal Mail Special Delivery Saturday Guaranteed®) Orders made before 1pm

 

FAQs

1. Which company do you use to deliver your products?
- Royal Mail,  and Spring Courier handle all of our deliveries.
 
2. How long before my product is dispatched?
- Typically we create and dispatch your item 1 working day after your order is placed, but please allow up to 3 working days for your product to be dispatched.

3. How long will it take to receive my item after it has been dispatched?
- For Royal Mail Special Delivery Guaranteed orders placed before 3pm your order will be with you the next working day. Please be aware that If you're ordering on a Friday and need your item on Saturday you must choose the 'Saturday Delivery' option.

- Free Delivery postage option is typically delivered within 2-3 days once dispatched. Please allow up to 7 days for delivery at peak times.

- Spring Courier (International) delivery is typically delivered within 7-10 working days, depending on customs. Please allow extra time during peak times.

 --------------

*These deadlines are created through advise given by Royal Mail and Spring on last delivery dates - Dust and Things cannot be held accountable for seasonal delays or any other delays caused by/or that effect the delivery company used.