Dust and Things | Delivery FAQ's
Christmas Orders & Delivery FAQ's


15th December

2nd Class

Hermes 5 Day Economy Delivery

19th December

1st Class


21st December

Royal Mail Special Delivery Guaranteed®


The above dates show the deadline that you should order by to receive your goods before Christmas with the postage options we have available.

These deadlines are created through advise given by the Royal Mail and Hermes on last delivery dates - Dust and Things cannot be held accountable for seasonal delays or any other delays caused by/or that effect the delivery company used.


1. Which company do you use to deliver your products?
- At Dust and Things, the Royal Mail and Hermes Couriers handle all of our UK deliveries. 


2. How long before my product is dispatched?
- Typically we create and dispatch your item 1 day after your order is placed, but please allow up to 3 days for your product to be dispatched.

3. How long will it take to receive my item after it has been dispatched?
- For Royal Mail Special Delivery Guaranteed orders placed before 3pm your order will be with you the next working day. Please be aware that If your order is placed on a Friday, the Royal Mail will not dispatch it until Monday.

- Royal Mail First Class delivery is typically delivered within 1-2 days. Please allow up to 7 working days for delivery.

- Royal Mail Second Class delivery is typically delivered within 2-3 days. Please allow up to 10 days for delivery.

- Hermes 5 day Economy delivery is typically delivered within 3-5 days. Please allow up to 7 days for delivery.